Frequently Asked Questions
Everything you need to know about your favorite Italian footwear.
How do I determine the right size for my Superga shoes?
Superga follows European sizing. Most of our classic styles, like the 2750, run true to size, but we recommend consulting our detailed Size Guide for specific measurements to ensure the perfect fit.
Can I wash my Superga canvas sneakers?
While we recommend hand washing with mild soap and cold water, many of our canvas styles can be machine washed on a cold, gentle cycle. Always air dry away from direct sunlight to prevent fading or shrinking.
What is your return policy for online orders?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the tags are attached and the soles are clean to qualify for a full refund.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your sneakers sooner.
Are Superga shoes vegan-friendly?
Our classic 2750 Cotu is made with a cotton canvas upper and a natural vulcanized rubber sole, making it vegan-friendly. However, we do offer leather and suede styles, so please check the material specifications on the product page.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at the time of checkout.